Change management: 5 steps to manage resistance
There are many definitions of change management, but I read one lately that is quite exact, from the page MindTools: “Change management...
Digital transformation: the top of the iceberg
In this changing business environments we experiment nowadays, digital transformation is at the order of the day for any company in the...
BPM impact to humanity
One of the most common wrong assumptions I get from managers and directors is that BPM is a discipline used only by analyst for internal...
